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All things Skechers
Our Skechers Australia stock is always changing and updating, though sometimes we won’t have the same stock available as our Skechers international counterparts just yet. We recommend contacting your nearest Skechers retail store to ask our amazing team if they are currently stocking the item you’re looking for. Or sending an email to our Customer Service team through our Contact Page to find out more.
We do our best to guide you in making the right size choice with our Size Chart. If you already own a pair of sneakers in the same brand, the best thing to do is to use the same sizing.
If you get stuck, our Customer Care Team is on-hand to help! Simply call 1800 875 275 or email firstname.lastname@example.org
Yes, we do! If your item is purchased within one of our Skechers retail stores in any country, you’ll be viable for an exchange on your purchase if you change your mind or experience any trouble. Just remember that each country will stock different ranges at any given time, so we won’t always be able to exchange your item over for an exact match. We recommend sending an email to our Customer Service team to double check your item is viable for this exchange before heading into our stores
If you're not 100% satisfied with your online purchase, you can choose to return it for a full refund. For more information on returns, please visit our Returns page.
At the moment, you can only return your online purchase to the online store only. This service will be available in the future but for now, please return all online purchases to the online store warehouse. For information on how to make a return on an online purchase, please visit our Returns page.